Today on the blog we have the pleasure of featuring a guest blog post by the Secrets Maroma Beach Riviera Cancun e-concierge, Romina Pizzuti! Read on to learn all about the fabulous Entertainment Team at Secrets Maroma.
At Secrets Maroma Beach Riviera Cancun, our guests are delighted every day by our talented Entertainment Team, led by manager Alex Ortiz who is responsible for providing days and nights full of fun activities and live shows.
Alex says the Entertainment Team’s passion and love for their work gives guests great experiences throughout their stay. There is something exciting for everyone to do, including bike tours, cooking classes, salsa lessons, volleyball, bingo and too many other activities for us to name here. You’ll just have to come see for yourself! Even those not participating directly in activities have a blast watching others have the time of their lives.
According to Alex, finding the right staff is the key toward creating exceptional guest experiences at Secrets Maroma. He says he prefers to focus more on the personality of potential Entertainment Team members rather than their experience, choosing people who truly love what they do, always have a genuine smile on their face, project confidence and will create connections with guests.
Another challenge is selecting the right live show productions, for which we love to listen to people’s comments to make sure we keep the shows they love and change the ones that aren’t as popular.
Alex has been working in the hotel industry for 16 years and while he shined as a resident manager, he decided to move on to the Entertainment Team to pursue what he truly loves—he is proud of his team and their ability to create wonderful memories for our guests!
You are invited to come enjoy it all and share your comments on your experiences with the excellent Entertainment Team at Secrets Maroma Beach Riviera Cancun!