Secrets Resorts & Spas is recognized by the American Academy of Hospitality Sciences

Secrets Resorts & Spas top priority is great service for all of our guests as part of your Unlimited-Luxury® experience. The American Academy of Hospitality Sciences (AAHS) has recognized this commitment by honoring us with their International Five Star Diamond Award.

The Five Star Diamond Award is given to resorts that meet AAHS standards as decided by members of the organizations International Board of Trustees. The properties honored excelled in the following categories:

  • Overall guest satisfaction
  • Accommodations
  • Hotel facilities
  • Professionalism carried out by hotel staff
  • Quality of service

“The Five Star Diamond Award represents the best in luxury hospitality, with a primary emphasis on guest satisfaction and services,” said Joseph Cinque, President of The American Academy of Hospitality Sciences.

We are proud to announce the following resorts have been awarded the International Five Star Diamond Award. Congratulations to Secrets Huatulco Resort & Spa, Secrets The Vine Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Wild Orchid Montego Bay, Secrets St. James Montego Bay, Secrets Puerto Los Cabos Golf & Spa Resort, Secrets Marquis Los Cabos, Secrets Silversands Riviera Cancun, Secrets Capri Riviera Cancun, and Secrets Royal Beach Punta Cana!

Secrets

 

A New Beginning for Los Cabos

We’ve already shared with you the moving demonstrations of support from the different resorts of the AMResorts collection to all affected by Hurricane Odile, especially our staff members and their families.

In response to these, the crew members currently working on the recovery and cleanup process of Zoëtry Casa del Mar Los Cabos, Secrets Marquis Los Cabos, Secrets Puerto Los Cabos Golf & Spa Resort and Dreams Los Cabos Suites Golf Resort & Spa did not take long on sending an optimistic reply back showing their thankfulness for those expressions of love and support from their fellow resorts.

Ya hemos compartido con ustedes las conmovedoras demostraciones de apoyo hacia nuestros compañeros de staff de los hoteles en Los Cabos desde diferentes hoteles parte de la colección AMResorts dirigidos a aquellos afectados por el paso del huracán Odile, especialmente para los miembros de nuestro staff y familias en (blog name and hiperlinked to blog).

En respuesta a ello, los colaboradores que se encuentran trabajando en la recuperación y limpieza de Zoëtry Casa del Mar Los Cabos, Secrets Marquis Los Cabos, Secrets Puerto Los Cabos Golf & Spa Resort y Dreams Los Cabos Suites Golf & Spa Resort no tardaron en responder el mensaje con optimismo. Mostrando su agradecimiento por aquellas expresiones de amor y apoyo de parte de sus compañeros en hoteles hermanos.

Dreams Los Cabos Suites Golf Resort & Spa

Dreams Los Cabos Suites Golf Resort & Spa

Secrets Marquis Los Cabos

Secrets Marquis Los Cabos

Secrets Puerto Los Cabos Golf & Spa Resort

Secrets Puerto Los Cabos Golf & Spa Resort

Zoëtry Casa del Mar Los Cabos

Zoëtry Casa del Mar Los Cabos

AMResorts is United for Cabo #CaboShines

After Hurricane Odile hit Los Cabos, the resorts that make up the AMResorts family reached out with moving messages of support toward our fellow co-workers. 

Después de paso del Huracán Odile por el destino de Los Cabos los diferentes hoteles de la  familia AMResorts se solidarizan con sus compañeros y enviándoles conmovedores mensajes de apoyo.

AM Resorts corporate

AMResorts Corporate

It is in these difficult times that we must come together and support each other. Following AMResorts slogan “Together We Can,” members of our company have united through the campaign “Unidos Por Los Cabos” (United for Los Cabos) that not only sends support messages to our brothers and sisters in Los Cabos, but the resources needed so our staff members and their families who’ve suffered the loss of their homes can have a new beginning.

Es en estos momentos difíciles cuando debemos unirnos y apoyarnos unos a los otros. Siguiendo el lema de AMResorts “Juntos Podemos”, los miembros de nuestra empresa en diferentes niveles se han unido en la campaña “Unidos Por Los Cabos” que no sólo llevará mensajes de aliento a nuestros compañeros. Sino que también los recursos necesarios para que nuestros colaboradores y sus familias que han sufrido la pérdida de su patrimonio puedan tener un nuevo comienzo.

Here are some of the messages of support sent by our fellow resorts along of the different brands of the AMResorts group.

Estas son algunas de las imágenes con mensajes de apoyo que han sido enviadas por nuestros hoteles hermanos a lo largo de las diferentes marcas del grupo AMResorts.

Post your messages of support to Facebook or Twitter using the hashtag #CaboShines

Publique su mensaje de apoyo en Facebook y Twitter utilizando el hashtag #CaboShines

DRELR_Juntos por Los Cabos

Dreams La Romana Resort & Spa

DREPA_Juntos por Los Cabos

Dreams Puerto Aventuras Resort & Spa

DRERC_juntos pode los cabos[1]

Dreams Riviera Cancun Resort & Spa

DRETU_juntos pos los cabos[1]

Dreams Tulum Resort & Spa

DREVM_juntos por los cabos[1]

Dreams Villamagna Nuevo Vallarta

NOJRC_juntos por los cabos[1]

Now Jade Riviera Cancun

NOSRC_juntos pos los cabos[1]

Now Sapphire Riviera Cancun

SECHU_juntos pos los cabos[1]

Secrets Huatulco Resort & Spa

SEMRC_juntos pos los cabos[1]

Secrets Maroma Beach Riviera Cancun

SESRC_juntos por los cabos[1]

Secrets Silversands Riviera Cancun

SEVPV & NOAPV_juntos por los cabos[1]

Secrets Vallarta Bay Puerto Vallarta & Now Amber Puerto Vallarta

SUDIX_juntos pos los cabos[1]

Sunscape Dorado Pacifico Ixtapa

 [youtube https://www.youtube.com/watch?v=yb_0xA61osU&w=560&h=315%5D

Special Events Spotlight: The Holiday Season

The holiday season is the best time of year!  Complete with delicious food and celebrations, plus tons of time to spend with the people you love the most. The only downside is that stress that often comes with this time of year. At Secrets Resorts & Spas we keep it stress-free! Imagine your holiday celebration with no traffic, a stunning view and not a care in the world other than which drink you should order. Check out what we have in store this holiday season and plan a stay today!

Happy Holidays!

Our resorts will dazzle with decorations adding lights and cheer to every corner.  Our guests can enjoy delicious “home-cooked” meals without doing the cooking! Don’t forget, each year we have a special appearance from Santa Claus and a celebration of Hanukkah traditions.

162687_477956404834_6781242_n[1]

The grand enterance at Secrets Capri Riviera Cancun gets a little grander this time of year!

Happy New Year!

Whether you’ve had a great year or you can’t wait for a new start, end 2014 and start 2015 with a bang at Secrets Resorts & Spas! Join us as we toast to new beginnings and another year of health, happiness and more vacations! Come to our elegant soiree with delectable food, fancy drinks and great company. Count down the moments to midnight and start the New Year in a gorgeous tropical location. Select properties will feature a fireworks show, please check with your concierge for details.

 

249842_10151332468169835_382738892_n[1]

Secrets Capri Riviera Cancun knows that an elegant, romantic evening is a great way to end a great year.

Are you spending the holidays with us? Let us know and check out pictures for all our past celebrations on Facebook and Twitter!

 

Celebrate Mexican Independence Day

In the early morning of September 16th 1810 a church bell in Dolores, Guanajuato rang out, gathering all the towns’ people. A priest named Miguel Hidalgo y Costilla wanted to gather the people of Mexico to rise against the Spanish crown. It took another 11 years for Mexico to gain independence but this event, known as the Grito de Dolores, was the spark that began it all.

Today the biggest celebration happens in Mexico City where at 11 p.m. on the night of the 15th the President steps out on to the balcony of the National Palace overlooking a massive crowd in the decorated courtyard. There he rings a similar bell to the one once used by Hidalgo and comments on the historical Heroes of Mexico ending with an enthusiastic “Viva Mexico!”

SEMRC SEPT15TH 2013 (4)

Dancers bring color and life to Secrets Maroma Beach Riviera Cancun!

At Secrets Resorts & Spas, we will be celebrating with an explosion of Mexican culture. Experience real Mariachi music, authentic Mexican cuisine, traditional Mexican-style games and activities and to top it all off the beautiful color and life that only a celebration from the passionate people of Mexico could accomplish. Talk to your concierge for all the details.

Head to Facebook & Twitter and send a hearty “Viva Mexico!” to your favorite resort!

Secrets Team Members Give Back to Community at Jamaican School

At Secrets Resorts & Spas, our focus is on creating luxury vacation experiences for all of our valued guests. However, we also feel it is incredibly important  to look for opportunities to enrich the local communities around us that make our resort locations so special. As part of the ongoing Community Outreach Programs at Secrets Wild Orchid Montego Bay and Secrets St. James Montego Bay, our dedicated resort staff recently visited the Granville All-Age School in St. James where they read to the children, sang with them, helped with arts & crafts, fed them lunch and simply just took the time to talk with them.

The program was part of Granville’s annual Summer Arts Workshop, a unique model for addressing the educational needs of children in this under-served community of Jamaica. The school is partnered locally with the Fairfield Theatre, National Youth Service and the University of West Indies-Western Jamaica campus. So far 85 children are registered; the highest turn-out since this program began in 2011.  We’re proud to call these employees our own and to make a difference in the lives of all these wonderful children that they had the opportunity to meet at Granville!

DSC_0047[1]

DSC_0087[1]

DSC_0075[1]

DSC_0092[1]

DSC_0146[1]

 

Secrets Resorts Recognized with AAA Diamond Awards

Secrets Resorts & Spas have been recognized for excellence once again. AAA Diamond Awards are awarded to hotels who excel in multiple categories, from cleanliness and safety, to the quality of the rooms and the restaurants. Check out below to see which of your favorite spots was honored!

diamonds

Congratulations to Secrets Maroma Beach Riviera Cancun for being awarded the AAA Five Diamond Award!

Secrets Maroma Beach Riviera Cancun

Secrets Maroma Beach Riviera Cancun

Congratulations to the following resorts for being awarded the AAA Four Diamond Award; Secrets Capri Riviera Cancun, Secrets Huatulco Resort & Spa, Secrets Marquis Los Cabos, Secrets Silversands Riviera Cancun, Secrets St. James Montego Bay, Secrets The Vine Cancun, Secrets Vallarta Bay Puero Vallarta, and Secrets Wild Orchid Montego Bay.

444

Top row: Secrets Capri Riviera Cancun, Secrets Huatulco Resort & Spa, Secrets Marquis Los Cabos, Secrets Silversands Riviera Cancun. Bottom row: Secrets St. James Montego Bay, Secrets The Vine Cancun, Secrets Vallarta Bay Puerto Vallarta, Secrets Wild Orchid Montego Bay