We love interacting with our guests on Twitter, Facebook and various travel forums, such as TripAdvisor and Fodors.com. Here are some the top questions we have received in our outreach. Do you have a question that is not on this list? Feel free to send it our way.
Are reservations or wristband required at your resorts?
No! Secrets Resorts & Spas do not require guests to wear wristbands or making dinner reservations.
What types of beer are available at Secrets Resorts & Spas?
Our resorts always have a selection of American beer, including Budweiser or Miller, and a selection of Mexican beer such as Dos Equis, Corona, Modelo and Pacifico.
What is the entertainment schedule?
Each night you will receive our newsletter, The Sundial. The Sundial will let you know the full schedule of events for the next day so you can plan ahead
What toiletries are available?
We provide our guests with Gilchrist & Soames shampoo, body wash, body lotion, bar soap and sunblock. These items are restocked daily, so no need to pack your own!
What water sports do you offer?
Depending on which resort you are staying at the water sports offered do vary. At most resorts you can expect snorkeling, windsurfers, kayaks, hobie cats and more.
Do the resorts offer room service?
24-hour room service is included! As part of our Unlimited-Luxury vacation packages, room service is available 24 hours a day, as well as a daily restocked the mini bar.
What is the Preferred Club? What is included?
The Preferred Club is an exclusive area providing exceptional services, a private lounge and Preferred Club suites offering additional amenities. Some of the additional benefits include: a private lounge that serves continental breakfast, upgraded toiletries, free internet access, complimentary newspaper in room everyday, hot and cold hors d’oeuvres in the evening, and more!