The job of a concierge is never an easy one and each day our concierges work tirelessly to make sure guests are comfortable and satisfied. However, what many people do not realize is that the place they come to vacation is also the home to many of our staff members. Susana Carolina Ollarves Diaz, Chief Concierge of Secrets Capri, recently took “The Concierge Questionnaire,” in which she answered questions about living in Playa del Carmen.

The Concierge Questionnaire is an informative and fun travel magazine, dedicated to providing “valuable answers from those who know.” Click here to see Susana’s answers to such questions as: “If Heaven were Playa del Carmen, what would God say to a visitor when they arrive at the Pearly Gates?” and “What drink best reflects Playa del Carmen?”