Secrets Resorts & Spas top priority is great service for all of our guests as part of your Unlimited-Luxury® experience. The American Academy of Hospitality Sciences (AAHS) has recognized this commitment by honoring us with their International Five Star Diamond Award.
The Five Star Diamond Award is given to resorts that meet AAHS standards as decided by members of the organizations International Board of Trustees. The properties honored excelled in the following categories:
- Overall guest satisfaction
- Accommodations
- Hotel facilities
- Professionalism carried out by hotel staff
- Quality of service
“The Five Star Diamond Award represents the best in luxury hospitality, with a primary emphasis on guest satisfaction and services,” said Joseph Cinque, President of The American Academy of Hospitality Sciences.
We are proud to announce the following resorts have been awarded the International Five Star Diamond Award. Congratulations to Secrets Huatulco Resort & Spa, Secrets The Vine Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Wild Orchid Montego Bay, Secrets St. James Montego Bay, Secrets Puerto Los Cabos Golf & Spa Resort, Secrets Marquis Los Cabos, Secrets Silversands Riviera Cancun, Secrets Capri Riviera Cancun, and Secrets Royal Beach Punta Cana!
This recognition is so well-deserved!!!! Kudos to the management and staff of SWO/SSJ! You are the BEST!!!!! All of you are the reason why first time guests become returning guests…and returning guests keep going back again and again! You
are an awesome team!!! Thank you for all of our fantabulous times with all of you! Tom and Susan