A WOW story highlights a particular instance in which a resort went above and beyond for a guest or group. These moments are special and ones that the guest or group will always remember from their time at Secrets Resorts & Spas – we can’t wait to share more of them with you!
A vacation for a very special couple, coordinated by the For Pete’s Sake Foundation, turned into an amazing WOW getaway where memories were made.
Read more for this special story!
The For Pete’s Sake Foundation, a non-profit organization that sends adult cancer patients on vacation, partnered with Apple Vacations to send William and Sharon C. to our resort. When Secrets Akumal Riviera Maya was informed of their upcoming stay, the foundation asked the staff to please make their vacation a memorable one, so the resort set out to do just that!
Day after day, the couple enjoyed protection from the sun in their complimentary Bali bed, specially decorated with a Philadelphia Eagles logo, the couple’s favorite football team. As a special surprise, the operations team organized a photo shoot with the couple going through various areas of the resort and ending on the beach, where there was a vow renewal ceremony waiting for them. The Chief Concierge proudly officiated the event and the staff enthusiastically participated, bringing tears of joy to the happy couple.
Immediately after, the couple had a romantic dinner on the beach and as a closing surprise, they were served breakfast in bed the next morning, accompanied with a beautiful replica of one of their wedding photos from 24 years ago! Even more tears of life and celebration followed! Upon departing the hotel, the happy couple said their goodbyes and told the staff “we were treated better than kings! Thank you to the Team of Secrets Akumal!” From Secrets Akumal, we wish this amazing couple all the best!!!
Secrets Akumal Riviera Maya, ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal, fuses elegant and original design with nature’s elements. Rated as one of the “Top 10 Beaches in Mexico” by TripAdvisor® and with a name meaning “place of the turtle” in Mayan, Akumal is renowned for its beautiful beaches and green sea turtle population making this oasis a premium snorkeling location. This stunning new resort offers adults a charming, picturesque escape complete with an exceptional Unlimited-Luxury® experience.