A WOW Story highlights an instance where a resort goes above and beyond for a guest or group.
Keep reading for a romantic surprise planned by the staff!
Mr. and Mrs. S recently visited Secrets Akumal Riviera Maya with their son, Mauricio, to celebrate their 37th wedding anniversary. During their stay, while participating in some activities held in the pool area, the family excitedly told Entertainment Team members that they were celebrating a special milestone. Immediately, the Entertainment Team devised a plan to create a surprise, memorable moment for the guests to help make their anniversary unforgettable. Together with the couple’s son, the Secrets Akumal Riviera Maya Entertainment Team organized a romantic dinner for Mr. and Mrs. S at the resort’s Chef’s Table. However, they decided to take the surprise celebration to the next level. They worked to create a touching video in which several members of their family appeared, wishing the loving couple a Happy Anniversary and congratulating them on reaching such an impressive milestone together.
With the support of the property’s audio and visual engineers, the team and Mauricio then projected the commemorative video in the Theater area. Mr. and Mrs. S were very impressed, but the surprise did not end there. A dance in the center of the theater’s stage followed, and the couple was accompanied by waltz music, beautiful lights and a spectacular, colorful smoke show.
The couple were so grateful for the memorable moments the Secrets Akumal Riviera Maya team created for them that they could not resist their tears of happiness. They continued to graciously thank everyone for the remarkable surprise.
Kudos to the staff at Secrets Akumal for this great surprise!
Secrets Akumal Riviera Maya, ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal, fuses elegant and original design with nature’s elements. Rated as one of the “Top 10 Beaches in Mexico” by TripAdvisor® and with a name meaning “place of the turtle” in Mayan, Akumal is renowned for its beautiful beaches and green sea turtle population making this oasis a premium snorkeling location. This stunning new resort offers adults a charming, picturesque escape complete with an exceptional Unlimited-Luxury® experience.