WOW Story of the Week from Secrets Papagayo!

It’s #WOWWednesday and you know what that means! Here comes another touching story straight from our Secrets® Papagayo Costa Rica team! A WOW Story highlights an instance where a resort went above and beyond for a guest or group.

Read on to hear about how a couple embraced the Costa Rican culture with a little help from new friends.


Experience Unlimited-Luxury at Secrets Papagayo Costa Rica. 

To enjoy a taste of Costa Rican culture, explore the country’s natural beauty and improve their Spanish, Mr. and Mrs. B chose Secrets Papagayo Costa Rica as the perfect location. When Mr. B was a child, his grandmother, who worked long hours as a housekeeper, taught him that the job was not easy. Now, he truly appreciated the value of the effort that the resort’s team members made to clean the couple’s room on property. So, the couple decided to share their daily experiences with their housekeeper, recounting their adventures on small notes in Spanish.

Their housekeeper, Yerlin, decided to thank the couple and share a special moment with them to allow them to experience the things that make Costa Rica unique, along with its signature flavors and spectacular views! With the support of the entire Secrets Papagayo Costa Rica team, Yerlin organized an adventure that led the couple around the resort, following cultural clues.

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Guests had a special surprise waiting for them on the beach at Secrets Papagayo Costa Rica.

Mr. and Mrs. B arrived on the beach where they found a bottle with a piece of parchment paper inside explaining why Costa Rica’s volcanic beaches have their color tone. They also found a native drink in the sand where the phrase “Pura Vida,” which represents the way Costa Ricans live their lives, was also drawn. Yerlin waited for the couple to finish their journey and greeted them at the end of the path, which provided a spectacular view of the Papagayo Gulf, to enjoy a special toast! But, the adventure did not end there. When the guests returned to their room, they found that Yerlin also had decorated it to showcase the flavor of delicious Costa Rican coffee!

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The Secrets Papagayo Costa Rica team helped make one couple’s stay one to remember.

Thanks to Yerlin, Mr and Mrs. B left Costa Rica with smiles on their faces having fully embraced the Costa Rican culture.

Book your own Secrets Resorts & Spas getaway today to escape to paradise. Check out our special offers page for tropical deals like our Vacations Half Off promotion going on now.

Dive deep into a romantic retreat at Secrets Resorts & Spas, where adults escape the everyday amid the natural allure of the Caribbean. We’ve redefined the all-inclusive experience with Unlimited-Luxury® so that world class amenities and unsurpassed personal service are yours as often as you desire. Embark on your secluded getaway in some of the most coveted locations in the world, and discover the unique sophistication found only at a Secrets resort.

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