We love hearing (and seeing) how our everyday guests enjoy their time at Secrets Resorts & Spas. Recently, the editor and host of HighClassNoCash — “a popular ‘hipster chic’ lifestyle guide for 20-somethings looking to live well on a budget” — ventured to Secrets The Vine Cancun. His Unlimited-Luxury® getaway was documented and featured on HighClassNoCash with pictures, experiences and video. Watch the video below and then head over to the site to see the full feature. Enjoy!
As many of you may know, Secrets Maroma Beach Riviera Cancun is currently ranked as the #1 resort in Playa del Carmen on Trip Advisor and we owe it all to our wonderful staff and guests! This resort is truly magical and our visitors continuously rave about how we go above and beyond to make sure their stay is more than they could have ever imagined. Oh and not to mention, the beach is known to be one of the best beaches in the world!
To give you a taste of what it’s like to stay with us, we wanted to share a recent review of our property from Trip Advisor user, bernhar4.
Best trip of my life
We always like to hear from guests about their stays with us! Check out this review from TripAdvisor user, Ketchtwenty2, who recently spent some time at Secrets Silversands.
My wife and I stayed at Secrets Silversands for six nights. We elected to reserve a “Swim Out” Jr Suite. We ended up with room 4106 on the NE edge of the resort. This room had a partial view of the ocean. It is on the outer edge of the resort that shares a common boundary with the Azul resort. SSS was at about 60% capacity by our estimates.
First off, the “swim out” option is well worth the extra $$. You get a room with a semi-private pool. Our pool was shared by 8-10 other swim out suites. Very often, we were the only people using the pool. Secondly, you never have to play the “chair game” that is normal at most large resorts main pools, because you have two pool chairs right outside you patio door. Every morning after breakfast, my wife would spend the morning sunbathing and swimming in our “private pool. At noon, we would go to lunch at the main pool and sunbathe/swim for the remainder of the afternoon. We always got the last of the chairs at the main pool. If you go after 11:30a – noon, you WILL have a slight problem getting chairs. Large bathroom with a great shower. The bed was very comfortable.
Read the rest of his review here.
We always love to receive feedback from our guests, so we are constantly searching the Internet for recent reviews of our resorts. These reviews help us to continually improve our guests’ experiences.
My wife and I just got back from a wonderful stay at Secrets Silversands. We only stayed 5 nights which was a mistake…we should have stayed much longer! The entire place is beautiful and clean, and the staff is friendly and very professional. They were even polite when they were kicking us out of the pool at 3 am… = )
Rooms: Very nice all around. Large, clean, quiet. We stayed in the much-maligned building #4 in a room that faced the resort next door. However, we did not hear any of the alleged generator sounds that others have mentioned. Our view wasn’t the best, but we didn’t spend that much time in the room anyway! The beds were very comfortable, and we had maid service every day.
Food: By and large it was excellent. The breakfast buffet is what you might expect to find in any hotel lobby in the states, and was just OK. For lunch every day either Oceana or the Seaside Grill are open. Both are excellent and overlook the main pool and the ocean. We like eating outside, so we never ate at the indoor lunch buffet. For dinner we ate at El Patio (Mexican, excellent), Himitsu (Asian, phenomenal), Ratatouille (Mediterranean, good), Oceana (Seafood, excellent), and Portofino (Italian, wonderful). Food portions are kind of small, but that is a very good thing. You can order an appetizer, entrée, and dessert with every meal, but you don’t feel stuffed and bloated afterwards. We ordered room service for breakfast the morning we were leaving. We called the night before and asked that it be delivered at 6:45, and it was right on time. There is a small room service menu in the room that only has a few options, but you can order anything you like.
Drinks/bars: Excellent all around. There is a drink of the day featured every day, and they will also make any drink you can imagine. (We spent one night at the Veranda bar dreaming up cocktails….) I tipped about $1 a round, and we got excellent service. Like others have noted, some of the top shelf liquor is kept in the cabinet, but much of it is left out in plain sight, too. Just ask for what ever you want, and if they don’t have it they will offer an alternative. I asked for Cognac one night. They didn’t have it, but they offered me a Mexican brandy that was excellent.
Beach/Pools: The beach is not great, but the pools are awesome. Clean. Warm. No kids splashing. The main pool is for fun, and the other pools are for lounging. All are wonderful. Definitely try the water aerobics that take place every day at noon in the main pool. It sounds terrible and for old ladies, but it is a lot of fun (and good for hangovers!). Also, don’t forget to put on sunscreen and to reapply often! The sun is very intense, and we spent so much time in the pool that we forgot to reapply a couple of times and got a little burnt.
You can read the full review here.